FAQ

1/ How do I place an order?

You need to choose the size and style of the product you want at the product page, then click the “Add to Cart” or “Buy Now” button and follow the simple steps to complete your order.

We will send you an email notifying you that your order has been received and is ready to ship to your address.

2/ How long does it take to ship my order?

Orders are usually delivered within 6-20 business days. For international orders it may take an additional 7-14 days.

3/ My tracking number is not working?

Tracking numbers may take 2 – 3 days to appear on the carrier’s system. Please contact the carrier if your tracking number is still not working within a few days.

4/ What should I do when my order is delayed?

Orders usually ship within 6-20 business days, for international orders it can take an additional 7-14 days. If your order has not arrived after 10 working days (domestic) and 20 working days (international), please contact us by email: [email protected]

5/ What form of payment do you accept?

We accept payment via Paypal payment gateway

6/ When will my card be charged?

Only after your order is placed successfully

7/ Is my information secure?

We adhere to the highest industry standards to protect your personal information at checkout and purchases.

Your payment information is encrypted during transmission using secure technology (SSL), which is widely used on the internet. Your payment information is only used to complete the requested transaction and is not stored thereafter.